PMVA (Prevention and Management of Violence and Aggression

By the end of the course, learners will be able to:

1. Understand the principles of PMVA and its legal framework.
2. Recognise early warning signs of aggression.
3. Apply de-escalation techniques effectively.
4. Perform safe physical intervention when necessary.
5. Document incidents correctly according to policy.
6. Promote personal safety and staff well-being in aggressive situations.

Module 1: Introduction to PMVA

• Definition and importance
• Legal and ethical considerations
• Key policies and frameworks (NHS & UK legislation)
• Interactive video scenario: identifying aggression

Module 2: Understanding Aggression

• Types of aggression (verbal, physical, passive, proactive)
• Causes and triggers in healthcare/social care settings
• Risk assessment techniques
• Quiz & scenario-based questions

Module 3: Communication & De-escalation

• Active listening & empathy techniques
• Body language and tone
• De-escalation strategies & verbal intervention
• Role-play simulation videos

Module 4: Physical Intervention Techniques

• Safe restraint methods (with animations or videos)
• Minimizing harm to staff and patient
• Step-by-step illustrated techniques
• Interactive assessment: identify correct vs incorrect restraint

Module 5: Incident Reporting & Documentation

• Recording incidents accurately
• Reflection and learning from incidents
• Reporting forms & templates
• Practical exercise: completing a sample report

Module 6: Personal Safety & Well-being

• Stress management for staff
• Post-incident support
• Continuous professional development

Career Path After PMVA Training:

Entry-Level:

• Healthcare Support Worker / Social Care Worker
• Security Officer in Healthcare

Mid-Level:

• PMVA Team Member
• De-escalation Specialist
• Incident Reporter / Risk Assessor

Advanced-Level / Leadership:

• PMVA Trainer / Assessor
• Team Lead in Mental Health or Security
• Policy Advisor / Consultant